Last Updated: June 14, 2025
At Nova Creek Apparel, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://novacreekapparel.com or make a purchase from us. By using our site, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information from you when you interact with our website:
a. Contact & Shipping Information
- Full name
- Email address
- Shipping and billing address
- Phone number (if provided)
b. Payment Information
We collect payment details such as credit card information or PayPal account information to process your orders. Payment data is processed securely through our third-party payment processors and is not stored on our servers.
c. Account Information
If you create an account on our website, we collect your username and encrypted password to manage your account and order history.
d. Cookies & Browsing Data
We automatically collect certain information when you visit our site, including:
- IP address and browser type
- Pages visited and time spent on site
- Referring URLs and search terms
- Device and operating system information
This data is collected through cookies and similar tracking technologies. See Section 6 for more information on our cookie practices.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including print-on-demand production and shipping
- To communicate with you about your orders, returns, and customer service inquiries
- To send you marketing emails and promotional offers (with your consent)
- To improve our website, products, and user experience
- To detect and prevent fraud and unauthorized transactions
- To comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
a. Print-on-Demand Partners
As a print-on-demand brand, we share your name and shipping address with our production and fulfillment partners (such as Printful, Printify, or similar services) solely to fulfill your orders.
b. Payment Processors
We share payment information with trusted third-party payment processors (such as Stripe or PayPal) to complete your transactions securely. These processors operate under their own privacy policies.
c. Service Providers
We may share data with third-party vendors who help us operate our website, send emails, analyze site traffic, or run advertising campaigns. These providers are contractually obligated to keep your data confidential.
d. Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as a subpoena, court order, or government investigation.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your account, complying with legal obligations, resolving disputes, and enforcing our agreements. If you request deletion of your account, we will remove your personal data in accordance with applicable law.
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission and secure storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertising.
Types of Cookies We Use
- Essential Cookies: Required for core website functionality, such as shopping cart and checkout
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
- Marketing Cookies: Used to deliver relevant ads and track campaign performance
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality. We honor browser-based “Do Not Track” signals where applicable.
7. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal data (subject to legal exceptions)
- Opt-Out: Unsubscribe from marketing emails at any time using the link in our emails
- Data Portability: Request your data in a portable format where applicable
To exercise any of these rights, please contact us at the information provided in Section 12. We will respond to your request within 30 days.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information we have collected from you
- The right to opt out of the sale of your personal information
- The right to non-discrimination for exercising your privacy rights
Nova Creek Apparel does not sell your personal information to third parties. To submit a CCPA request, please contact us using the information in Section 12.
9. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete that information promptly. If you believe a child has submitted information to us, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Nova Creek Apparel Website: https://novacreekapparel.com Email: [email protected]
We are committed to resolving any privacy concerns you may have and will respond to your inquiry within a reasonable timeframe.